About Our Company

High Country IT Services provides network administration, computer support and repair services to local business and residences.

High Country IT Services was originally founded by Richard Futrell in 1998 as Future Computers in the eastern Wake County area. Services provided were mostly computer repairs to residential customers and small businesses. In 1999, network installations and administration were added to our available services and we increased our service area to the entire Raleigh, Durham, and Triangle region. With more services such as network consulting, software installation and data recovery, Future Computers changed its name to Futrell Consulting.

In 2011, the owner of Futrell Consulting decided to return partially to his roots and work within smaller communities and rural areas to provide current, competent and quality Information Technology services to local businesses and individuals. After several vacations to Western North Carolina and the Burnsville area, Richard Futrell and his family decided relocate to the area and High Country IT Services was created.

High Country IT Services embodies the values that were instilled in its owner from an early age and those that he founded his business upon. Mr. Futrell believes in providing honest, prompt, thorough, and affordable service to all his clients. Each person and business is to be treated with courtesy and respect. Those values and beliefs are extended to your property, office, home, equipment and data.

Richard has been in the IT industry since the early 1990's and has worked for industry leaders such as IBM, Cisco Systems, Nortel, and AT&T GIS. He has a diverse knowledge of system hardware, operatiing systems, software and networking equipment. He has a passion for bringing current technology and quality service to everyone - residential and business alike. In his downtime, Richard is an avid Amatuer Radio Operator and enjoys spending time in the outdoors with his family.

Service Area

Currently, we provide On Site Service to the following areas in North Carolina:

  • Yancey County
    • Burnsville
    • Green Mountain
    • Swiss
  • Mitchell County
    • Spruce Pine
    • Bakersville
  • Avery County
    • Banner Elk
    • Linville
    • Newland
    • Crossnore
  • Madison County
    • Hot Springs
    • Mars Hill
    • Marshall
  • McDowell County
    • Marion
    • Little Switzerland
    • Nebo
  • Buncombe County
    • Asheville & Surrounding Areas

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